{"id":34051,"date":"2025-01-15T09:17:52","date_gmt":"2025-01-15T08:17:52","guid":{"rendered":"https:\/\/www.verpoucke.com\/job\/customer-service-manager-3542\/"},"modified":"2025-01-15T09:17:52","modified_gmt":"2025-01-15T08:17:52","slug":"customer-service-manager-3542","status":"publish","type":"matador-job-listings","link":"https:\/\/www.verpoucke.com\/fr\/job\/customer-service-manager-3542\/","title":{"rendered":"Customer Service Manager"},"content":{"rendered":" <ul class=\"matador-job-meta matador-job-meta-job-34051 matador-job-meta-default\"> <li class=\"matador-job-meta-field matador-job-field-bullhorn_job_id matador-job-field-value-3542\"> <span class=\"matador-job-meta-label\">Travail<\/span> <span class=\"matador-job-meta-value\">#3542<\/span> <\/li> <\/ul> <p> <span><span><span>Als teamleader stimuleer je het customer service team om de vooropgestelde doelstellingen in klanttevredenheid en servicekwaliteit te behalen.<\/span><\/span><\/span><br \/> <span><span><strong><span><span>Customer Service Manager<\/span><\/span><\/strong><\/span><\/span><br \/> <span><span><strong>Ternat<\/strong><\/span><\/span><\/p> <div><span><span><strong><span><span>WAAR WERK JE AAN MEE?<\/span><\/span><\/strong><\/span><\/span><\/div> <p><span><span><span>Je waarborgt de klanttevredenheid van premium technische producten bij de B2C eindklanten.<\/span><\/p> <p>Concreet omvat jouw job als Klantendienst Manager in Regio Brussel\/Denderleeuw:<\/span><\/span><\/p> <p>&nbsp;<\/p> <ul> <li><span><span><strong>Leidinggeven<\/strong> aan de klantendienst voor particuliere klanten regio BeLux<\/span><\/span><\/li> <li><span><span><strong>Waarborgen<\/strong> van <strong>servicekwaliteit<\/strong> en streven naar maximale klanttevredenheid<\/span><\/span><\/li> <li><span><span><strong>Optimaliseren van processen<\/strong> door standaardisatie en verbetering van werkinstructies<\/span><\/span><\/li> <li><span><span>Beheren van kosten en opbrengsten binnen de klantenservice, inclusief verkoop van reserveonderdelen<\/span><\/span><\/li> <li><span><span>Ontwikkelen van medewerkers door opleidingen, technische trainingen en functioneringsgesprekken<\/span><\/span><\/li> <\/ul> <p>&nbsp;<\/p> <div><span><span><strong><span><span>VOORDELEN VOOR JOU<\/span><\/span><\/strong><\/span><\/span><\/div> <ul> <li><span><span>Brutoloon tussen <strong>\u20ac5000 &#8211; \u20ac6000<\/strong> afhankelijk van ervaring en competentie, aangevuld met <strong>extralegale voordelen:<\/strong><\/span><\/span> <ul> <\/ul> <\/li> <li><span><span><span>Mobiliteitsbudget <\/span><\/span><\/span><\/li> <li><span><span><span>Onkostenvergoeding voor werk gerelateerde verplaatsingen<\/span><\/span><\/span><\/li> <li><span><span><span>Groepsverzekering<\/span><\/span><\/span><\/li> <li><span><span><span>Tablet en GSM met abonnement<\/span><\/span><\/span><\/li> <li><span><span><span>Maaltijdcheques <\/span><\/span><\/span><\/li> <li><span><span><span>Ecocheques <\/span><\/span><\/span><\/li> <\/ul> <ul> <li><span><span><strong>Bonussysteem <\/strong>op groepsniveau<strong> <\/strong><\/span><\/span><\/li> <li><span><span>20 vakantiedagen met ADV dagen <\/span><\/span><\/li> <li><span><span>Vast contract van onbepaalde duur<\/span><\/span><\/li> <li><span><span>Vlot te bereiken met het openbaar vervoer<\/span><\/span><\/li> <li><span><span>Werken bij een internationaal premium merk<\/span><\/span> <div><span><span><strong><span><span>WAT IS JOUW MEERWAARDE?<\/span><\/span><\/strong><\/span><\/span><\/div> <p> <span><span>Jouw meerwaarde voor de vacature van After Sales Manager:<\/span><\/span><\/p> <ul> <li><span><span><strong>Minimum 5 jaar ervaring<\/strong> in een gelijkaardige <strong>leidinggevende<\/strong> functie<\/span><\/span><\/li> <li><span><span><strong>Technische<\/strong> A2 of bachelor met ervaring<\/span><\/span><\/li> <li><span><span>Vloeiende kennis van <strong>Nederlands, Frans<\/strong> en <strong>Engels<\/strong><\/span><\/span><\/li> <li><span><span>Uitstekende <strong>people skills<\/strong> en communicatieve vaardigheden<\/span><\/span><\/li> <li><span><span>Helicopterview<strong>, resultaatgericht <\/strong>en analytisch<strong> <\/strong>denkvermogen<\/span><\/span><\/li> <\/ul> <div><span><span><strong><span><span>WAAR START JE?<\/span><\/span><\/strong><\/span><\/span><\/div> <p> <span><span><span>Je komt terecht in een <strong>internationale organisatie<\/strong>. Deze premium brand richt zich vooral op de particuliere markt van eindklanten die kiezen voor kwaliteit, innovatie en service. Je werkt er in een Benelux structuur waarbij korte rapportagelijnen en een toegankelijke sfeer kenmerkend zijn. Werk mee bij een bedrijf dat oog heeft voor persoonlijke ontwikkeling en kansen biedt om mee te groeien met de organisatie.<\/span><\/span><\/span><\/p> <p> <span><span><em><span><span>* Deze rekrutering verloopt in exclusief contract met Verpoucke<\/span><\/span><\/em><\/span><\/span><\/p> <div><span><span><strong><span><span>LET\u2019S DO THIS!<\/span><\/span><\/strong><\/span><\/span><\/div> <p> <span><span>Solliciteer online of neem gerust contact op met <strong>Fleur Delarue <\/strong>voor meer info via&nbsp;<strong>+3226162067<\/strong><\/span><\/span><\/p> <p> <span><span>#customerservice #klantendienst #managercustomerservice #aftersales #technischeklantendienst #supportservices #dienstnaverkoop #B2C #sales #HVAC #job #verpoucke <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=vacature&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#vacature<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=vacatures&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#vacatures<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=vacaturevrijdag&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#vacaturevrijdag<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=vacaturealert&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#vacaturealert<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=jobs&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#jobs<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=werkenbij&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#werkenbij<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=werken&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#werken<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=solliciteren&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#solliciteren<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=solliciteer&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#solliciteer<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=sollicitatie&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#sollicitatie<\/a> <a href=\"https:\/\/www.linkedin.com\/feed\/hashtag\/?keywords=hiring&amp;highlightedUpdateUrns=urn%3Ali%3Aactivity%3A6917374013308596224\">#hiring<\/a><\/span><\/span><br \/> &nbsp;<\/li> <\/ul> <nav class=\"matador-job-navigation\"> <ul> <li> <a href=\"https:\/\/www.verpoucke.com\/fr\/job\/customer-service-manager-3542\/\" rel=\"button\" class=\"matador-button\" title=\"Appliquer maintenant\">Appliquer maintenant<\/a> <\/li> <\/ul> <\/nav> ","protected":false},"excerpt":{"rendered":"<p>Travail #3542 Als teamleader stimuleer je het customer service team om de vooropgestelde doelstellingen in klanttevredenheid en servicekwaliteit te behalen. Customer Service Manager Ternat WAAR WERK JE AAN MEE? Je waarborgt de klanttevredenheid van premium technische producten bij de B2C eindklanten. Concreet omvat jouw job als Klantendienst Manager in Regio Brussel\/Denderleeuw: &nbsp; Leidinggeven aan de [&hellip;]<\/p>\n","protected":false},"template":"","meta":{"_acf_changed":false,"_matador_source_id":"3542"},"matador-categories":[105],"matador-locations":[],"matador-types":[],"matador-locatie-nl":[301],"matador-werkritme-nl":[],"matador-diploma-nl":[],"matador-industries":[],"class_list":["post-34051","matador-job-listings","type-matador-job-listings","status-publish","hentry","matador-categories-operations-engineering","matador-locatie-nl-ternat"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Customer Service Manager - Verpoucke<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.verpoucke.com\/fr\/job\/customer-service-manager-3542\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Customer Service Manager - Verpoucke\" \/>\n<meta property=\"og:description\" content=\"Travail #3542 Als teamleader stimuleer je het customer service team om de vooropgestelde doelstellingen in klanttevredenheid en servicekwaliteit te behalen. Customer Service Manager Ternat WAAR WERK JE AAN MEE? Je waarborgt de klanttevredenheid van premium technische producten bij de B2C eindklanten. 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